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Hello, I would like to deactivate my license to reinstall it on another device. The deactivate button is not activated. It gives me the option to deactivate offline. Can someone please help me? Thank you
Hello, I would like to deactivate my license to reinstall it on another device. The deactivate button is not activated. It gives me the option to deactivate offline. Can someone please help me? Thank you
Whedly Beautelus We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00830974 .
Whedly Beautelus We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00830974 .