Hi, recently I have bought a new laptop and installed Trados Studio 2017 Freelance Plus but I can't activate it. It shows "Activation failed. Could not connect to the activation server. Check the activation server address in the provider settings." I am a tecnical dummy and don't know what to do. I tried the alternative activation options, they all failed. There are 5 days remaining of the trial period. Could you please help me? Thank you!
Anke Jansen
anke.jansen@live.nl We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831090 .
Elisa Maxim | RWS Group
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