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Hello, I cannot activate my Trados studio 2011 license and reinstallled it because I had to format my computer, please I need a new activation code or can you help me deactivating the previous license so I can activate a new one on my new computer?
Hello, I cannot activate my Trados studio 2011 license and reinstallled it because I had to format my computer, please I need a new activation code or can you help me deactivating the previous license so I can activate a new one on my new computer?
Hello Renata Neri
Unfortunately, technical support, license resets, license activation and de-activation, upgrades and new patches are no longer available for versions older than 2014: https://gateway.sdl.com/apex/communityknowledge?articleName=000007331
Thank you,
Sorin
But as far as I know the license was forever, so what can I do if I need the program? Do I need to buy again another license?
Looking forward to hear from you, Renata.
But as far as I know the license was forever
It is forever for you, but we cannot support it forever. At some point it became impossible to maintain the old licensing system so after running multiple licensing systems for some years after support ended it became no longer possible.
So you have the right to keep using the product for as long as you are able to support it on your own computer. But we are no longer able to support you with this version if you lose it.
Do I need to buy again another license?
If you want to keep using Trados then yes. It will also have to be the current version of Trados Studio.
Paul Filkin | RWS Group
________________________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
But as far as I know the license was forever
It is forever for you, but we cannot support it forever. At some point it became impossible to maintain the old licensing system so after running multiple licensing systems for some years after support ended it became no longer possible.
So you have the right to keep using the product for as long as you are able to support it on your own computer. But we are no longer able to support you with this version if you lose it.
Do I need to buy again another license?
If you want to keep using Trados then yes. It will also have to be the current version of Trados Studio.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
To whom it may concern, my name is Renata Neri Ruiz, my email is rneriruiz@gmail.com, I bought a license in 2011, the thing is that I need to know my number license since my computer crashed and I am not able to find it anywhere, would you be so kind to provide it to me please? I bought it when I was studying at college and is urgent to recover it since I always work with Trados, I am a freelance translator. Looking forward to hear from you. Kind regards,
Your number may well be in your account. But it won't help because the licensing mechanism for software this old will not work anymore. If you're software is running today it will continue to work. But if you try to move to a new PC or lose the licence I'm afraid that's it.
Your only solution to work with Trados today is to purchase a new licence for the current version of Studio.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub