After clonning my HDD to SSD I'm not able to deativate the Trados 2014 on this computer anymore...
When trying it online it fails with error code WrongComputer -84 and with Offline one it does not generate the certificate saying You can only call this method if.... OK,
I did license reset but the Trados on this PC stays activated. I would like to reactivate it proper way.
Do I need to delete some file / folder or registry entry or?
Thank you.
Hello Petra Bauer Horská
Unfortunately, technical support, license resets, license activation and de-activation, upgrades and new patches are no longer available for 2014 version and older than 2014: https://gateway.sdl.com/apex/communityknowledge?articleName=000007331
Thank you,
Sorin
Thank you.
Yes I'm aware this version is not supported anymore. Anyway I believe ie. in 2015 you can just delete the Studio.lic file as described here (https://gateway.sdl.com/apex/communityknowledge?articleName=000002521) and you are done... I was wondering if we have similar approach for 2014 version cause Trados3 does not use .lic file. If not I will keep the license activated "as is" if okay with you.
Hello Petra Bauer Horská
2014 version and older user another type of activation and don`t have a studio.lic file. If you still have it activated you can use it as you did until now.
Thank you,
Sorin
Thank you Sorin for confirmation,
OK, I will use the software as is for now...
Have a good one!
Thank you Sorin for confirmation,
OK, I will use the software as is for now...
Have a good one!
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