i have re installed trados studio and when i put the activation code they told that is not the correct key

i have re installed trados studio and when i put the activation code they told that is not the correct key
Me too, there is a bug on the code.
mohamed-najm-eddine fanni We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831380 .
Ana Sabo | RWS Group
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i was working with trados 2021, and now i re installed it to Trados 2022 and it's not working on it
Hello mohamed-najm-eddine fanni
Then you found the answer to your problem. The activation code for 2021 only works in Studio 2021, you cannot activate it in Studio 2022.
After a RWS engineer resets your license and becomes available try to activate it in Studio 2021.
Thank you,
Sorin