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Hi
I am unable to use SDL Studio
I tried to deinstall it but still some components seem to be left
Is this possible to get some support on uninstalling/reinstalling it?
Hi
I am unable to use SDL Studio
I tried to deinstall it but still some components seem to be left
Is this possible to get some support on uninstalling/reinstalling it?
Hi, I'm having exactly the same issue...I get an error message about a document, but instead of not opening the document, it closes studio as well.
In addition, I have tried to disinstall it offline but it has not worked either...
Laetitia ZUMSTEIN We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831430 .
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I suggest you create a new thread as creating a case is automated based on details from the person who created the original post.
When you do this please also provide better details:
- what version of Trados Studio?
- what the error message is. You really have no idea if it's the same as the one from Laetitia?
- explain what this means?
disinstall it offline
Sounds like you have a licensing issue and not an install one?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
