Hi!
I'm reaching out because I can't deactivate my trados 2019 licence. I need to transfer it to a new computer. I tried both online as well as offline, but a message appeared saying that something went wrong and to contct the support team.
thanks
Mariangela Moroni
MARIANGELA MORONI We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831635 .
MARIANGELA MORONI We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831635 .
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