Hi,
I need to move SDL Trados Studio 2017 Freelance to a new computer. The licence is deactivated on my old computer, but it still says "In Use" in my SDL account. Could you please help and deactivate it so that I can install it on the new computer?
Thank you!
Kristina Vanova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831753 .
Kristina Vanova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831753 .
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