Because I bought a new laptop, I want to transfer my license to the new laptop. I successfully deactivated my Trados 2021 freelance license successfully (message: Your license has been successfully deactivated.) but it still shows as "in use" in my account. Can you please help me? I have a big project due next Friday. Thanks, Regina
Hans-Peter Schwarz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831767 .
Thanks so much Sorin, I really appreciate it! Best regards, Regina
Thanks so much Sorin, I really appreciate it! Best regards, Regina
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