I bought an upgrade from SDL Trados Studio 2019 Freelance Plus (2 activations) to SDL Trados Studio 2022 Freelance Plus (2 activations). I downloaded SDL 2022 (both activations). I want to keep both versions for the time being. However, I had to re-download SDL 2019 on one of the computers. When I try to actívate the license (with the 2019 activation code), I cannot do it. Can you reset it for me, so that I can keep both versions? Thank you!
Elizabeth Casals We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831857 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Elizabeth Casals We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831857 .
Oana Nagy | RWS Group
_____________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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