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I need to deactivate my license in order to run Trados on a new laptop. Online deactivation is not available and offline deactivation doesn't work. What can I do?
I need to deactivate my license in order to run Trados on a new laptop. Online deactivation is not available and offline deactivation doesn't work. What can I do?
Ana Mariel Vignolo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00831864 .
Oana Nagy | RWS Group
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Thank you! Looking forward to a prompt solution.