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Hello all,
I need to migrate to a new system but was not able to deactivate the licence on the old computer. I am using Trados Studio 2019 SR2 on the new system but cannot access any TMs in the cloud.
Thanks for your help and kind regards,
Nicole
Hello all,
I need to migrate to a new system but was not able to deactivate the licence on the old computer. I am using Trados Studio 2019 SR2 on the new system but cannot access any TMs in the cloud.
Thanks for your help and kind regards,
Nicole
Nicole Kloeters We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832045 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Nicole Kloeters We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832045 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub