I have a license for 1 user of SDL Trados Studio 2021 Freelance
My previous computer has crashed and I am not able to deactivate the product on that computer in order to install the product in the new computer because I receive the message that the license is in use.
Can someone help me?
Maria Alexaki We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832044 .
Elisa Maxim | RWS Group
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Elisa Maxim, I thank you very much for your help. The problem is resolved.
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