Hi! I didn't use my Trados studio for years. Now I cannot login in my new computer with my activbation code. Please help me.

Hi! I didn't use my Trados studio for years. Now I cannot login in my new computer with my activbation code. Please help me.
Yeongho Cho We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832469 .
Yeongho Cho We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832469 .