The licence in my account covering Trados 2017 freelance is assigned to an old computer which is no longer working after a disk failure. How can I deactivate this licence so that it is not assigned to the old computer and apply it to install Trados 2017 on the new computer????
Włodzimierz Łukomski We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832550 .
Włodzimierz Łukomski We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832550 .
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