Hi,
I need to reset my licence, but when I tried to do so I got a message telling me that I had exceeded the limit of resetting. Unfortunately, I had two issues with my computers (the old and the new one) in a very short period of time.
I have Trados in the new computer but it only allows me to use in a trial mode.
Can you help me with this?
Thank you.
Núria
Nuria de Andres Garriga We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832553 .
Oana Nagy | RWS Group
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