I have been using Trados ever since I bought my license in 2018. Now I am unable to enter the tool and I get the message "Periodo di prova scaduto (37)" = Trial period expired. Is it because I changed my Internet connection today? I have reset the license (now I have: Users1 In Use0 Available1), waited 30 minutes, but still get the same error. How do I activate my license again?
Chiara Frezza We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00832857 .
Elisa Maxim | RWS Group
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