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Hi!
We want to upgrade Trados from version 2021 to 2022. We have received the new license, but we are not able to let it work. Would you mind helping us, please?
Regards,
Paula Albert
Hi!
We want to upgrade Trados from version 2021 to 2022. We have received the new license, but we are not able to let it work. Would you mind helping us, please?
Regards,
Paula Albert
Hi Sorin,
When we try to connect to the License Server Manager by clicking on the saved IP address, we are told that the license cannot be found.
The license serial numbers have not changed, right? As we use the same Network license assigned to us for the previous Trados 2021 version
Thank you,
Hello Hernando Barrios Prieto
You cannot use Studio 2022 with a 2021 license. If you want to use Studio 2022 you also need to upgrade the license following these steps:
1. Deactivate the 2021 license from License Manager.
2. Process the license upgrade: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
3. Activate the newly generated license in License Manager.
*Note: Make sure you have the latest version of License manager installed: https://downloadcentercdn.sdl.com/tp/Trados/T2022/Licensing/SR2_CU10/LicenseServerManager17.0.134.exe
Thank you,
Sorin
Hello Hernando Barrios Prieto
You cannot use Studio 2022 with a 2021 license. If you want to use Studio 2022 you also need to upgrade the license following these steps:
1. Deactivate the 2021 license from License Manager.
2. Process the license upgrade: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
3. Activate the newly generated license in License Manager.
*Note: Make sure you have the latest version of License manager installed: https://downloadcentercdn.sdl.com/tp/Trados/T2022/Licensing/SR2_CU10/LicenseServerManager17.0.134.exe
Thank you,
Sorin