I´m trying to deactivate my license because I need to change the Hardrive of my computer, but it doesn´t run properly.
Please, see screen shoot attached here.
Generated Image Alt-Text
[edited by: Trados AI at 2:33 PM (GMT 0) on 4 Mar 2024]

I´m trying to deactivate my license because I need to change the Hardrive of my computer, but it doesn´t run properly.
Please, see screen shoot attached here.
Gilmar Luedtke We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00833787 .