Hi, can you please deactivate this license? Online deactivation was half rejected half confirmed in Studio, so I thought it was okay finally. But it's still active I see on my account. However, I don't have access to this computer anymore (Mac with Parallels), as it is erased and sold, so please help me:
Activation Date: 21-12-2023
Unique Activation ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Activation State: Deactivation Initiated
Chris Sandnes We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00833793 .
Thank you very much :)
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