Hello,
we have 1 Trados Pro 2022 licence - and in the licence center it is available. But it should be used by one of our users. the user itself has Trados 2022 Pro installed and its activated
The key in the center and her system is the same. Our user wanted to use the support portal (for what she is activated) but couldn´t login.
Could this be possible because her licence in the center is not activated?
Best Regards
Dirk Gensler
Helpdesk Smals We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834129 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Helpdesk Smals We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834129 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Translate
