Hi,
I am getting the message shown in the screenshot when I try to launch SDL Trados 2021.
How do I solve this issue?
Thanks,
Amanda Mazzinghi
Generated Image Alt-Text
[edited by: Trados AI at 2:33 PM (GMT 0) on 4 Mar 2024]

Hi,
I am getting the message shown in the screenshot when I try to launch SDL Trados 2021.
How do I solve this issue?
Thanks,
Amanda Mazzinghi
Hello Amanda Mazzinghi
Try the following steps:
1. Remove the folder Studio16 from the following location: C:\Program Files (x86)\SDL\SDL Trados Studio
2. Remove the folder SDLTradosStudio2021 (or other SR versions) from the following location: C:\ProgramData\Package Cache\SDL
3. Go to Control Panel\Programs and Feature and try again to uninstall Trados Studio 2021.
4. Run the Studio 2021 installer as administrator.
5. If you receive any error message try to install it manually: https://gateway.sdl.com/apex/communityknowledge?articleName=000013220
Thank you,
Sorin
Thanks.
It's working.
Amanda
Thanks.
It's working.
Amanda