I want to deactivate my network licence in order to move the licence server to another machine, but get the "Provider error occurs, code: 653. Revocation is either complete or revocation proof is already uploaded" error when clicking Deactivate All on the old system.
(Trados Studio 2019 Professional Network)
Iwan Davies We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834298 .
Iwan Davies We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834298 .
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