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Hi there!
I'm trying to deactivate my 2019 license in order to upgrade and install Studio 2022 on another device, but received error code 653 and my license is still 'In use' in my account. Any help would be much appreciated. Thanks!
Hi there!
I'm trying to deactivate my 2019 license in order to upgrade and install Studio 2022 on another device, but received error code 653 and my license is still 'In use' in my account. Any help would be much appreciated. Thanks!
Anna Keuning We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834345 .
Elisa Maxim | RWS Group
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Thanks, Elisa!