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Hello,
I cannot deactivate and reset my license. Could you help me to solve this problem?
Hello,
I cannot deactivate and reset my license. Could you help me to solve this problem?
Akiko Iwai We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834426 .
Thank you, Sorin. I appreciate your help.