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On opening Trados 2019 this morning, I was unable to access the software as it was suddenly not activated (working fine yesterday).
Unable to reset or disactivate the licence from my account to re-enter it.
On opening Trados 2019 this morning, I was unable to access the software as it was suddenly not activated (working fine yesterday).
Unable to reset or disactivate the licence from my account to re-enter it.
Carol Bidwell We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834912 .
Carol Bidwell We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834912 .