My computer broke down and I had to format the hard disk without resetting the license beforehand. Now I can't reset the license online, I always receive an error message and, because of the new Trados installation does not allow me to reset the license offline, I can't use the program anymore.
I need Trados working again as soon as posible, it's necessary for my job.
I need your help, please. Thanks.
Francisco Manuel Liviano Sierra We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00834921 .
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