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Good afternoon my old pc is not switching on. I bought a new one and need to deactivate my license from old pc but I can’t do it as it’s off. Then I need to install it on my new one. Could you deactivate it remotely?
Good afternoon my old pc is not switching on. I bought a new one and need to deactivate my license from old pc but I can’t do it as it’s off. Then I need to install it on my new one. Could you deactivate it remotely?
Simona Marchetti We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00835033 .
Elisa Maxim | RWS Group
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