Hello, I need help to reset and reactivate my lycense. I changed my computer and now I cannot use Trados Starter 2022 (I purchased my lycense on April 2023). Could you kindly help me to solve my problem?

Question

Hi! I have tried simply introducing my user and password in the new computer but it doesn't work. I really need your help, I have work to deliver. Thank you very much!

Sorin Perta · Answer

Hello Marlene Vázquez Mora 
 Where exactly are you requested to type the user name and password? To log on oos.sdl.com or somewhere else? 
 Thank you, 
 Sorin

Trados Portfolio > 2. Licensing and Installation

Hello, I need help to reset and reactivate my lycense. I changed my computer and now I cannot use Trados Starter 2022 (I purchased my lycense on April 2023). Could you kindly help me to solve my problem?