I have had several versions of Trados, and updated promptly most of the time. But I was in the middle of an international move when the last upgrade window from Trados 2017 closed, and was then stuck with this version.
Now, with my latest computer upgrade, I cannot find anywhere to download Trados 2017. My "perpetual" license would then be worthless, unless I use it on a computer that's about to die.
Is this the case, or is there a hidden place to download this version?
Hege Anita J. Lepri We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00835501 .
The program can be downloaded from your account, Products and Plans - Downloads (it is the first option in the list).
Elisa Maxim | RWS Group
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That resolved the issue. I now have Trados on my super-fast new computer.
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