Hello
I bought a Licence 2022 and I have installed the 2021 Licence, try to Install the 2022 but the next message appears:
Do I have to unistall the 2021 version? or ask for a new code?
Thanks.
María Isabel Gallardo de Lucas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00835909 .
Elisa Maxim | RWS Group
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