Translate
I have just installed the latest version of Trados Studio 2022 SR2 CU9 (have just renewed my annual subscription). When I try to open a project file from a client, the following message appears "Value cannot be null. Parameter name: Value cannot be null. Parameter name: cookie" and then the file automatically closes, so I am unable to work on that file.
I searched the community forum and found the following: "The reported issue was logged as a defect in Trados Studio 2022 SR2 CU9 (defect ID CRQ-36543), and this fx is scheduled to be included in the next release: Trados Studio 2022 SR2 CU10. The issue was spotted when a user is unable to work on project files when that user doesn't have access to the Termbases referenced in the project." RE: Source file didn't open in the Editor. The error message was: "Value cannot be null.Parameter name: cookie".
Is this a specific error with Trados or is it something that my client can help to resolve? E.g. ensure I have access to the Termbase or adjust the file settings at their end? Or is there a workaround I can implement that will enable me to work on file regardless?
Many thanks.
<SDLErrorDetails time="30/01/2024 11:41:15">
<ErrorMessage>Value cannot be null.
Parameter name: Value cannot be null.
Parameter name: cookie</ErrorMessage>
<Exception>
<Type>System.ArgumentNullException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<ParamName>Value cannot be null.
Parameter name: cookie</ParamName>
<HelpLink />
<Source>Sdl.MultiTerm.Client.Connectors</Source>
<HResult>-2147467261</HResult>
<StackTrace><![CDATA[ at Sdl.MultiTerm.Client.Connectors.ServerConnector.GetCatalogXMLRepresentationForType(String Cookie, Int32 l_UserActingID, Int32 l_ObjectType, Boolean vb_needDescription)
at Sdl.MultiTerm.Client.TerminologyProvider.MultiTermTermbase.GetFilters()
at Sdl.MultiTerm.Client.TerminologyProvider.TerminologyPrioviders.AbstractMultiTermTerminologyProvider.GetFilters()
at Sdl.TranslationStudio.Editor.Terminology.EditorTermbaseProvider.UpdateTermbasesContextFilters()
at Sdl.TranslationStudio.Editor.Terminology.EditorTermbaseProvider.SetTermbases(IList`1 termbases)
at Sdl.TranslationStudio.Editor.Terminology.TermAccessProvider.RegisterDocument(ITranslatableDocument document)
at Sdl.TranslationStudio.Editor.Terminology.TermAccessProvider.editorService_DocumentOpened(IDocument document)
at Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document)
at Sdl.TranslationStudio.Editor.EditorService.OnDocumentOpened(IDocument document)
at Sdl.TranslationStudio.Editor.EditorService.document_Loaded(IDocument document)
at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.OnLoaded()
at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnLoaded()
at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio17</ProductVersion>
<EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>DESKTOP-CG8QAAN\Sarah Hudson</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>DESKTOP-CG8QAAN</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8108840 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
