Hello!
I haven't had acces to my Trados Studio License since my computer was stolen in October 2023.
Now I wanted to install it on my new computer, and I had thought I could deactivate my license in my Trados account, but I noticed that this is not the case.
Could you please help me and deactivate my license so I can reactivate it on my new computer?
Thank you so much!
Kind regards,
Claudia Matt
Hello Claudia Matt
Please try to reset the license from your RWS account as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001616
Thank you,
Sorin
Hello Sorin,
Thank you so much! It worked, I now have my activation code. Could you also tell me where I find my programs - I have Studio and MultiTerm. I thought activating was now simple, but don't know where is the my program to activate it...
Hello Sorin,
Thank you so much! It worked, I now have my activation code. Could you also tell me where I find my programs - I have Studio and MultiTerm. I thought activating was now simple, but don't know where is the my program to activate it...
Hello Claudia Matt
From what I see you managed to activate your license, but in case you didn`t, here is how you can fond Studio:
If you installed it on the new computer you can search for it in the Search bar (near the Windows button). If not, you need to install them.
Studio download link: https://downloadcentercdn.sdl.com/TP/Trados/T2021/CUs/SR2_CU12/TradosStudio2021_SR2_CU12_9338.zip
Multiterm download link: downloadcentercdn.sdl.com/.../MultiTermDesktop2022SR1_17.1.2.2434.exe
Thank you,
Sorin
Hello Sorin,
Yes, I finally found the installation link in "Downloads" in my account... I'm sorry, but I'm quite lost with these things, and thank you form providing me the links in case I still encountered some problems. Your were really very helpful to me, this is very kind.
Kind regards,
Claudia
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