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Please help me as soon as possible
Susanna Wikström
Please help me as soon as possible
Susanna Wikström
Hello Susanna Wikström
Your license is available for activation. What happens when trying to activate the license? If you have an error message please send a screenshot.
Thank you
Sorin
it says the installation ID is incorrect. Where can I get the right ID?
invalid
Hello Susanna Wikström
For online activation you don`t need any installation ID: https://gateway.sdl.com/apex/communityknowledge?articleName=000001381
If you`re doing an offline activation you need to follow the steps from this article to get the installation ID from Studio: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
If you still get that message send a screenshot so I can better understand where and why you get that message.
Thank you,
Sorin
