Hi team,
Could you help me deactivate my SDL Studio 2019 license, so I can install the app on my new computer?
I am having issue deactivating it offline, as I don't have access to the old computer where the app was installed and activated.
Thanks,
Vincent
Vincent Wang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00837488 .
Elisa Maxim | RWS Group
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