I uninstalled Tradosstudio without deactivating it first. After reinstalling Tradosstudio on the same computer, only a trial version is available and the software can no longer be activated because the license with the activation code entered is not available.
Christiane Eberle We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00837524 .
Elisa Maxim | RWS Group
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