Dear support,
I would like to keep our Trados License Server as virual machine. The problem is I cannot migrate this to another node without automatic deactivation of licenses (a need contacting support later to fix it). So, my question is what hardware parameters do I need to preserve to allow that migration and keep licenses active (for example MAC addresses etc)? I tried to find out info about it but failed.
Best Regards,
Tomasz Gawryl
Skrivanek
Agata Nowak We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00837787 .
Elisa Maxim | RWS Group
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