Update Problems

Question

I would like to upgrade Trados and first have to deactivate the old version in the Trados License Manager.
When I try to deactivate I get the following error message: Provider error occurred, code 733. Verify Revocation failed with Error Code 210230.

Elisa Maxim · Answer

MBG We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838043 .

Elisa Maxim | RWS Group

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Trados Portfolio > 2. Licensing and Installation

Update Problems