Hello, I'm new here, it has been 5 days that i downloaded and install Trados Studio 2022 on my pc and today i cant login anymore, i have a message that it has been deactivated and i don't understand why, please anyone can help me?

Question

Hello, I'm new here, it has been 5 days that i downloaded and install Trados Studio 2022 on my pc and today i cant login anymore, i have a message that it has been deactivated and i don't understand why, please anyone can help me? 
 I talk with an opperator already and she is the one who direct me here, she try to help me with new link for login but still can't 
 
 this what i get when i try to login into the main page 
 thank you for your help.

Sorin Perta · Answer

Sidoine Manegui We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838173 .

Trados Portfolio > 2. Licensing and Installation

Hello, I'm new here, it has been 5 days that i downloaded and install Trados Studio 2022 on my pc and today i cant login anymore, i have a message that it has been deactivated and i don't understand why, please anyone can help me?