Hello all,
I purchased my very first Trados license on Monday.
I've received an email saying "Thank you for your payment, your order has now been processed", but I still can't use it. On SDL's website, it says that they are still awaiting payment, therefore I have no code to activate my account, so I can't use it.
How should I proceed here?
Thank you all!
Hi Maria Oliveira ,
Thank you for reaching out to us.
I have noticed that you have purchased the Trados Freelance subscription, and this version does not come with an activation code. Kindly ask you tofollow the steps indicated on this article to activate your license: https://gateway.sdl.com/apex/communityknowledge?articleName=000013347.
Please do not hesitate to contact us again if you need further assistance.
Best regards,
Ana Maria Sabo
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Maria Oliveira ,
Thank you for reaching out to us.
I have noticed that you have purchased the Trados Freelance subscription, and this version does not come with an activation code. Kindly ask you tofollow the steps indicated on this article to activate your license: https://gateway.sdl.com/apex/communityknowledge?articleName=000013347.
Please do not hesitate to contact us again if you need further assistance.
Best regards,
Ana Maria Sabo
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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