Unable to get my current SDL Trados 2019 Licence

Hi

I have tried to open my current Trados 2019 for deactivation and enquring my licence.

Impossible to follow steps provided to do this, as 'Evaluation Expired (37)' is showing on Trados 2019.

What is the fastest and uncomplicated way of doing this, so that I can be able to activate Trados 2022?

Thandeka

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