Hi Dear,
Unfortunately, I still have SDL Trados Studio 2015 version and it works for me. I have to reset Windows 10 system, Before I do so I followed the instructions and tried to offline deactivate the license before the reset, but the process returns a persistent error. In such cases, I used to click the "Reset License" link to reset my license.
Please let me know how I can get my license reset or deactivated.
Halim Ali We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838578 .
Thank you so Sorin for your support. All are reset now.
Highly appreciated! 
Thank you so Sorin for your support. All are reset now.
Highly appreciated!
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