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I had changed the main drive from my desktop, and reinstalled Trados to the new drive, but can't deactivate nor reset the license!!
I got this offline deactivation ticket via email, but I have no idea what this is for.
HELP PLEASE~!
I had changed the main drive from my desktop, and reinstalled Trados to the new drive, but can't deactivate nor reset the license!!
I got this offline deactivation ticket via email, but I have no idea what this is for.
HELP PLEASE~!
Ottilia Hwang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838724 .
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Ottilia Hwang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838724 .
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub