Hello,
My colleague's PC needed to be reset and her Trados license was not deactivated.
I went to our account and tried to deactivate using the button there but I got an error message.
Can someone help urgently? We need to be back up and running.
Thank you so much,
Marina
Claire Turner We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838780 .
Claire Turner We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838780 .
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