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Trados crushed while I was working on a project. Now when I open the application my license is not recognized even if it expires in August. It is an urgent problem since I can't work.
Trados crushed while I was working on a project. Now when I open the application my license is not recognized even if it expires in August. It is an urgent problem since I can't work.
Eleonora Venti We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838855 .
Elisa Maxim | RWS Group
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Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Eleonora Venti We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00838855 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Elisa, can I have a temporary code to access my Trados package? I need to finish my work by tonight! My license expires in August 2024 therefore I am paying for it and I really need access.