Hello Elise Tiberghien 

Please follow the below steps on each computer where the license is currently activated : 

1. Close Studio.
2. Go to: C:\ProgramData\SDL\SDL Trados Studio\Studio5\Data
3. Rename the file Studio.lic, e.g. to Studio_old.lic.
4. Then activate Studio on the new PC as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383

Thank you,

Sorin

Dear Sorin

I can go to  C:\ProgramData\SDL\SDL Trados Studio\Studio5 but I don't have any "Data" file. in neither of my 2 computers in wich Trados is installed.

I don't understand,

I hope you can help me

thanks

Elise

Dear Sorin

I can go to  C:\ProgramData\SDL\SDL Trados Studio\Studio5 but I don't have any "Data" file. in neither of my 2 computers in wich Trados is installed.

I don't understand,

I hope you can help me

thanks

Elise

Hello Elise Tiberghien 

Are you sure you went to the right location? Can you send me a screenshot where the path is visible?

Thank you,

Sorin

Hi

Here you have the screenshot. 

Wouldn't if be posible to ask SDL to give me a new activation code? (and cancel the old one)

Thanks

Elise

Hello Elise Tiberghien 

You don`t need a new code and it won`t help in this situation. From the screenshot I can see that you`re in the wrong location / path. Instead of ProgramData you are in Program Files (x86).

Just copy the following path in Windows File Explorer and hit Enter and it will take you to the correct path:  C:\ProgramData\SDL\SDL Trados Studio\Studio5 

Thank you,

Sorin

Hi!

thanks! it works but now I have problems to activate licence again.

I have to do it offline... I don't understand why,  it is not very easy, but I can do it like that.... Thanks !!

Élise