Problems installing Trados Studio Freelance in a new computer

Good morning,

I'm trying to install Trados Studio 2022 into my new computer.

When I try to activate my Trados Studio Freelance L1 - Subscription, I get a message saying that my cloud account has reached the maximum number of registered devices for the current subscription.

I deactivated the product in my old computer, and confirmed that de deactivation was successful, but I'm still getting this message.

Rosa Paradela

emoji