I need to desactivate a licence of 2019 freelance as the computer crashed and no longer available. thanks for you help

I need to desactivate a licence of 2019 freelance as the computer crashed and no longer available. thanks for you help
Irshad Dhalla We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00840464 .
Irshad Dhalla We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00840464 .