Hello,
I purchased the upgrade from Trados Studio 2021 to the 2022 version today and am unable to activate the 2022 version. The 2021 version appeared to be deactivated when I uninstallled it from my computer, but the licence information in my RWS account shows that it is still active and that I do not have any licences available.
Please let me know how to activate the 2022 version in this case.
Thank you.
Hi Natalie Pavey (NataliePavey),
Thank you for reaching out to us.
I have observed that your Trados license for the 2022 version has been activated today. Do you require any further assistance with the activation process?
Looking forward to your reply.
Best regards,
Ana Maria Sabo
Ana Sabo | RWS Group
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