Hello,
my computer died on me so I have to revoke the license from a different computer. However, when I enter the offline deactivation ticket I receive the error message "An error has occurred with your offline-deactivation.".
What can I do?
Thanks,
Karin
Karin H. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00840941 .
Karin H. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00840941 .
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